Privacy Policy

1) Information We Collect

• Personal Information: Name, address, phone number, email, date of birth, emergency contact.
• Health Information: Medical history, treatment details, consent forms, and clinical photos you provide during services.
• Payment Information: Billing details and limited card data (processed by our PCI-compliant processors).
• Technical/Usage Data: IP address, device and browser type, pages visited, referring URLs, and cookie identifiers.
• Marketing Preferences: Communication opt-ins/opt-outs, survey responses, campaign interactions.

2) How We Use Your Information

• Provide safe, effective medical and aesthetic treatments and maintain accurate records.
• Schedule appointments, process payments, and send confirmations, reminders, and follow-ups.
• Respond to inquiries and provide patient support.
• Send educational content and promotions if you've opted in (you may unsubscribe anytime).
• Operate, secure, analyze, and improve our websites and services.
• Comply with legal, regulatory, and professional obligations.

3) Sharing of Information

We do not sell or rent your personal information. We may share information:

• With service providers that assist with scheduling, messaging, payments, EHR/EMR, analytics, and website hosting (bound by confidentiality and security obligations).
• For care coordination with other healthcare professionals when necessary and authorized or as required by law.
• For legal reasons to comply with laws, court orders, or to protect rights, safety, and security.

4) Data Security

We employ administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we strive to protect your data using industry-standard practices.

5) Your Choices & Rights

• Access/Correction: You may request access to or correction of your records.
• Deletion: You may request deletion of certain information, subject to legal and medical record-keeping requirements.
• Marketing Opt-Out: Unsubscribe from emails using the link in any message, reply STOP to SMS, or contact us.

To exercise rights, use the contact details below.

6) Cookies & Tracking

We use cookies and similar technologies to operate our site, remember preferences, analyze traffic, and support marketing. You can control cookies via your browser; disabling some cookies may affect site functionality.

7) Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 13. If we learn we've collected such information, we will delete it.

8) Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations (including medical record retention rules), resolve disputes, and enforce agreements.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

10) Contact Us